A Father and Son Success: Providing Excellence Worldwide

Who would’ve thought that a simple conversation with a chauffeur en route to the first landing of the space shuttle would have soon evolved into one of the finest worldwide chauffeured ground transportation companies today?  Well it did.  
“It was a fluke,” states Ron.  “My wife Jackie and I were invited to the first landing of the space shuttle.  Because the gentleman invited too many people, I rode in front with the chauffeur.  We had a brief conversation about forming a partnership and it took off from there.”
Ron had a few contacts in the movie industry that helped get his business, then called Exclusive Limousine, up and running.  “A friend of mine worked on The Greatest American Hero television show in the 80’s. Our first limousine was unusual.  It was a two-tone maroon with a raised roof, pearl roof cabinets…it was flamboyant, decadent, it was the 80’s, and everyone loved the car,” states Ron.
Goodyear became a client soon thereafter, and the business just kept growing and growing.
Now called Exclusive Sedan Service, the company vehicles have been featured in many television shows from the A Team to Desperate Housewives, and movies such as Enemy of the State and Gone in 60 Seconds to name a few. Today, services are delivered throughout the world, carefully selecting exceptional partner companies and creating a global service network that delivers the highest quality services to their customers. The company has also earned many industry awards of recognition of service excellence, innovation and quality.
“We are a blessed company,” states Ron.  “We pray over cars, we have a good safety record and you can always count on us.”  
The success is definitely in the genes.  Son Brandan Stein, COO of Exclusive Sedan Services, joined the family-owned and operated business 12 years ago.  “Brandan started out at the bottom, cleaning cars and doing some driving.  He worked his way up, paid his dues and is a tremendous asset to the team,” states Ron.  “Brandan brings a whole new level of excitement to the table.  He has a sense of awe about the company and just wants it to grow and grow.”  
“Dad wanted me to be a doctor or a lawyer, but I loved his business too much,” states a smiling Brandan.  “When I joined the team, he wanted to stay smaller, but I wanted the company to grow.”
One of Brandan’s accomplishments, Exclusive now receives a lot of high-end corporate clients from major cities like San Francisco, New York, Chicago and Miami, to name a few, making travel much easier for the client.  Brandan has also integrated technology into the business, making it far superior than anyone else’s.  “We are working on new software that will have the capabilities of e-mailing you within 45 minutes of the chauffeur arriving and 24 hour confirmation.  We are also building an iPhone and Android app that will make travel that much easier.”
“Brandan’s ethic is different than most,” states Ron.  “He doesn’t care if it’s an executive who needs to sign a three million dollar a year contract, or a woman’s wedding day…both are treated with utmost care and concern.”
“We have a great team,” states Ron.  “No matter how big we get, no one is a number, and we pride ourselves in customer service.”  And with a 99.9 percent success rate, it’s no wonder why they are such a success.  
“We are always looking for ways to improve our services, satisfy our customers and exceed their expectations,” states Brandan. “Our safety record is phenomenal.  “Our dispatchers and mobile operations take safety courses just as well as the chauffeurs do, and our technology is far superior to anyone else’s.  We probably go overboard but we do our best.  Every vehicle is clean and on time.”  
Thirty-one years later, with more than 550 points of service throughout the world, this family-owned and managed company is the picture perfect model of success.  Together with their staff, the dedication and commitment of Exclusive Sedan Services cannot be paralleled with anything short of excellence.  
For more information, call 800-400-SEDAN or visit www.exclusivesedan.com.